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Terms and Conditions

Important Notice - Terms of Use, Security, Acceptable Use, Prohibited Conduct, Data Restrictions, and Legal Disclaimers

1. Security Measures and Data Protection Notices
We employ security measures designed to protect the integrity of our Services, including access controls, encryption measures, role-based access controls (RLS), and automated security scanning capabilities, which may include Quick Scan and Deep Scan functionality, as applicable to the platform and its configuration.

Our account settings include an opt-out from model training, where enabled and applicable to the relevant service and third-party provider. This setting is intended to prevent Customer Data from being used to train models under the applicable provider's terms and configuration. It does not necessarily prevent all forms of data processing, transient handling, operational logging, security monitoring, or retention required by a service provider's applicable policies or law.

Although we implement safeguards designed to protect user information, no platform, system, network, transmission method, or storage environment can be guaranteed to be completely secure. Users acknowledge that electronic information may be subject to risks associated with unauthorized access, security vulnerabilities, third-party infrastructure, and other circumstances beyond our reasonable control.

References to security controls or security protocols do not, by themselves, constitute a representation that the platform has obtained SOC 2 certification, achieved any particular compliance status, or satisfies every security or regulatory requirement applicable to a user's intended use. Any specific certification or compliance claim will be made only where supported by the applicable documentation.

Users are responsible for maintaining the confidentiality of their account credentials, using appropriate security practices, and promptly reporting suspected unauthorized access or misuse of their accounts.

2. Acceptable Use and Prohibited Conduct
Access to and use of the Services are conditioned upon compliance with these Terms of Use and all applicable laws and regulations.

Users may not use, access, attempt to access, or permit another person to use the Services, directly or indirectly, to engage in, facilitate, promote, solicit, conceal, or assist conduct that violates applicable local, municipal, state, federal, or foreign law or regulation.

Without limiting the foregoing, prohibited conduct includes unauthorized access and cybersecurity violations; unauthorized data collection, disclosure, and distribution; infringement or misuse of intellectual property, proprietary technology, or platform integrity; unlawful or harmful use of artificial intelligence; and interference with Services or other users.

3. Prohibited Content, Uploads, and Data Submissions
Users are solely responsible for determining whether they have the legal right and appropriate authorization to enter, upload, transmit, store, process, generate, or distribute any information through the Services.

Users may not submit, upload, enter, transmit, store, process, generate, or distribute content or data through the Services where doing so would violate applicable law, infringe or misappropriate another person's rights, breach a binding confidentiality obligation, or violate these Terms.

Prohibited content and data include unlawfully obtained or unauthorized information; personal information and sensitive data submitted without legal authority or required consent; protected health information or medical records unless expressly authorized in writing and appropriately configured; illegal, exploitative, or abusive material; and other unlawful or restricted materials.

4. Monitoring, Investigation, and Enforcement
To the extent permitted by applicable law and consistent with our privacy commitments, the Company reserves the right to investigate suspected violations of these Terms and to take reasonable measures to protect the Services, users, third parties, and the Company's legitimate interests.

Measures may include restricting, suspending, or terminating access; blocking or limiting requests, uploads, transactions, or other activities; removing or restricting violating content; preserving relevant information where reasonably necessary; notifying affected parties, service providers, or authorities when required or legally permitted; and taking other reasonable technical, contractual, or legal measures.

5. User Responsibility and Indemnification
Users are responsible for their access to and use of the Services, including the content they submit, the instructions they provide, the outputs they request, and the manner in which they use or distribute information obtained through the Services.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, licensors, affiliates, and applicable service providers from and against third-party claims, liabilities, damages, losses, judgments, costs, and reasonable attorneys' fees arising out of or relating to your breach of these Terms, misuse of the Services, violation of law, infringement of another person's rights, or submission or distribution of prohibited content or data.

6. Nature and Limitations of the Services
The Services provide technological tools for information management, organization, analysis, documentation, and other functions described in the applicable product materials.

Unless expressly agreed otherwise in a separate written agreement, the Services do not constitute legal representation, an attorney-client relationship, medical care, mental health treatment, psychotherapy, emergency response, or professional advice from a licensed attorney, healthcare professional, therapist, or other regulated professional.

Any information, analysis, summary, assessment, classification, or other output generated by the Services may be incomplete, inaccurate, outdated, misleading, or unsuitable for a particular situation. Users are responsible for independently evaluating outputs and obtaining appropriate professional assistance when necessary.

The Services are not a substitute for emergency assistance, law enforcement intervention, legal counsel, medical evaluation, or mental health care.

7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EXCEPT TO THE EXTENT LIABILITY CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

The Company is not responsible for service interruptions, downtime, delays, infrastructure failures, or disruptions attributable to third parties, except to the extent liability cannot lawfully be excluded. The Company does not warrant that AI-generated outputs will be accurate, complete, reliable, error-free, or appropriate for every purpose. Total aggregate liability for claims arising out of or relating to the Services or these Terms will not exceed the total amount paid by the claimant to the Company for the Services during the twelve months preceding the event giving rise to the claim, to the extent permitted by law.

8. Severability and Continuing Effect
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permissible or severed if necessary. The remaining provisions will remain in effect. Provisions intended by their nature to survive termination, including intellectual property restrictions, confidentiality obligations, indemnification obligations, liability limitations, and accrued rights and remedies, will survive to the extent permitted by law.
 

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